AI tools for UK retailers and multi-channel retail brands

Tools that suit retailers and larger multi-channel brands with bigger catalogues, physical stores or multiple storefronts. Brand-type tags are our editorial judgement based on each vendor's product and stated customers.

61 tools · facts checked 2026-10-20

Job
Plan

Akeneo

Product content & photography

Product information management (PIM) with AI enrichment to keep product data consistent across channels.

$45,000/year

Algolia

Personalisation & search

AI search and discovery API used for fast site search, browse and recommendations.

Free plan2.6(7)

Attentive

Retention, email & SMS

AI-powered SMS and email marketing platform for larger consumer brands.

See pricing4.2(132)

Bloomreach

Personalisation & search

Commerce experience platform combining AI search, merchandising and marketing automation (Loomi AI).

$60K+/year

Botika

Product content & photography

AI fashion model generator that turns flat-lay or mannequin shots into on-model photography.

$55/month3.4(23)

Brightpearl by Sage

Forecasting & inventory

Retail operations and inventory platform (Sage) with demand planning for omnichannel brands.

See pricing4.5(257)

Design platform whose Magic Studio AI tools generate and resize social ads, product visuals and copy.

Free plan4.0(7,875)

ChatGPT Business

Team productivity

OpenAI's assistant for writing, analysis and research; Business plans add shared workspaces, admin controls and no training on your data by default.

See pricing1.6(3,844)

Claude (Team)

Team productivity

Anthropic's AI assistant for writing, analysis and long documents, with Team plans for shared projects and admin controls.

$20 per seat/month, billed annually2.1(19)

Competera

Pricing & digital shelf

AI pricing platform for retailers that models demand to set regular and promo prices.

See pricing

Daasity

Analytics & attribution

Data platform for omnichannel consumer brands combining DTC, Amazon, retail and marketplace data.

$1,499/month4.6(52)

Dash Social

Social, reviews & UGC

Social media management and analytics (Dash Social, formerly Dash Hudson) with AI visual insights.

See pricing

DataWeave

Pricing & digital shelf

AI-powered digital shelf and pricing intelligence for consumer brands and retailers.

See pricing

Describely

Product content & photography

AI product description and listing generator with bulk content and data enrichment.

$0.75 per product

DigitalGenius

Customer service

AI customer service automation for ecommerce, built to resolve WISMO, returns and order changes end-to-end.

See pricing

Dotdigital

Retention, email & SMS

UK-headquartered customer engagement platform for email, SMS and loyalty with AI-powered segmentation and content.

See pricing4.7(791)

Dynamic Yield

Personalisation & search

Mastercard-owned personalisation platform for experimentation, recommendations and AI-driven experiences.

See pricing

eDesk

Customer service
Free trial

Helpdesk built for multichannel sellers, pulling Amazon, eBay and webstore messages into one inbox with an AI agent.

$39/month4.4(38)

Feefo

Social, reviews & UGC

UK-based reviews platform for verified product and service reviews, with Google seller ratings and AI insights.

£149/month + VAT1.3(945)

Freshdesk (Freddy AI)

Customer service
Free trial

Freshworks helpdesk with Freddy AI agent and copilot for omnichannel support teams.

$19 per agent/month

Fyxer AI

Team productivity
Deal

UK-founded AI email assistant that sorts your inbox, drafts replies in your tone and writes meeting notes.

$37 per person/month4.0(745)

Gamma

Team productivity

AI tool that turns notes or a prompt into polished presentations, one-pagers and simple websites.

US$9 per seat/month + free plan1.6(125)
Deal

Google's AI built into Gmail, Docs, Sheets and Meet as part of Google Workspace business plans.

$7 per user/month

Gladly

Customer service

People-centred customer service platform with AI for high-volume consumer brands.

See pricing4.7(29)

GMDH Streamline

Forecasting & inventory

AI-driven demand forecasting and supply planning (GMDH Streamline) for distributors and brands.

See pricing

Gorgias

Customer service
Free trial

Ecommerce helpdesk with an AI Agent that resolves order, returns and product questions inside Shopify-connected tickets.

$40/month4.0(994)

Granola

Team productivity

AI notepad that transcribes meetings without a bot joining and turns your rough notes into clean summaries and actions.

$14 per user/month + free plan

Hootsuite (OwlyWriter AI)

Social, reviews & UGC

Social media management with OwlyWriter AI for captions, scheduling, listening and analytics.

$99/month1.3(556)

Hypotenuse AI

Product content & photography

AI product content and data enrichment platform for writing descriptions and enriching attributes at scale.

See pricing

Intelligence Node

Pricing & digital shelf

Retail analytics for competitive pricing, assortment and digital shelf monitoring.

See pricing

Intercom (Fin AI Agent)

Customer service
Deal

Customer service platform built around Fin, an AI agent billed per resolved conversation.

$0.99 per Fin resolution3.0(31)

Inventory Planner by Sage

Forecasting & inventory

Demand forecasting and replenishment planning from Sage for ecommerce and wholesale brands.

See pricing4.5(345)

Jasper

Ad creative

AI marketing content platform for on-brand copy, campaigns and product descriptions.

$59/month3.3(4,138)

Klaviyo

Retention, email & SMS

B2C CRM for email, SMS and push with predictive analytics and AI-built segments, flows and campaigns.

Free plan4.4(4,306)

Klevu

Personalisation & search

AI site search and merchandising for ecommerce, now part of Athos Commerce.

See pricing4.9(13)

Kustomer

Customer service

CRM-style customer service platform with AI agents, built around a single customer timeline.

See pricing4.5(30)

Linnworks

Forecasting & inventory

UK-founded multichannel commerce operations: inventory, orders and listings across marketplaces and webstores.

See pricing4.2(687)

Microsoft 365 Copilot

Team productivity
Deal

Microsoft 365 Copilot brings AI into Outlook, Word, Excel, PowerPoint and Teams for businesses already on Microsoft 365.

£13.80 per user/month

Netstock

Forecasting & inventory

Inventory optimisation and demand planning that plugs into ERPs such as Sage, NetSuite and Dynamics.

See pricing

Nosto

Personalisation & search

AI commerce experience platform for product recommendations, search, merchandising and personalisation.

See pricing4.7(61)

Notion AI

Team productivity

Connected workspace for docs, wikis and projects, with Notion AI for drafting, Q&A over your workspace and meeting notes.

$10 per seat/month + free plan

Omnia Retail

Pricing & digital shelf

Dynamic and agentic pricing software for retailers and brands, built in the Netherlands.

See pricing

Pacvue

Marketplaces & retail media

Commerce media platform for managing and optimising retail media ads on Amazon, Walmart, Instacart and more.

See pricing

Peak

Forecasting & inventory

Manchester-founded AI for demand forecasting, inventory and pricing decisions in retail and manufacturing; now part of UiPath.

See pricing

Pencil

Ad creative

Generative AI ad platform for brands and agencies, from concepts to on-brand variants across channels.

$14/month3.8(7)

Perplexity

Team productivity

AI answer engine with cited sources, used for fast market, competitor and supplier research.

US$34 per seat/month1.4(841)

Photoroom

Product content & photography

AI photo editor for product images: background removal, AI backgrounds, batch editing and an API.

$12.99/month2.4(308)

Price2Spy

Pricing & digital shelf

Price monitoring and repricing tool for retailers, brands and marketplace sellers.

See pricing4.6(22)

Pricefx

Pricing & digital shelf

Cloud pricing software for price optimisation, management and CPQ, increasingly agent-based.

See pricing

Prisync

Pricing & digital shelf
Free trial

Competitor price tracking and dynamic pricing for ecommerce stores.

See pricing4.7(338)

Profitero+

Pricing & digital shelf

Digital shelf analytics that tracks price, availability, search rank and content for brands across 1,400+ retailers.

See pricing

REVIEWS.io

Social, reviews & UGC
Free trial

UK-founded reviews and UGC platform with AI review summaries, Google seller ratings and syndication.

A$29/month3.7(1,165)

Salsify

Product content & photography

Product experience management (PXM) for brands syndicating product content to retailers and marketplaces.

See pricing

Smartly

Ad creative

AI-powered advertising platform for creative production and automated paid social campaigns at scale.

See pricing

StockTrim

Forecasting & inventory
Free trial

Demand forecasting and inventory optimisation priced by revenue band.

See pricing

Trustpilot Business

Social, reviews & UGC
Free trial

Review platform for collecting and showcasing company and product reviews, with AI review summaries and insights.

$99/month per domain3.1(27)

ViSenze

Personalisation & search

Visual and AI search and recommendations for fashion and retail catalogues.

See pricing

Vizit

Product content & photography

AI that scores and optimises product images and content for conversion on retailer and marketplace listings.

See pricing

Yotpo

Retention, email & SMS

Reviews, loyalty and SMS platform for ecommerce brands, with AI-generated review summaries and replies.

$89/month4.7(5,838)

Zendesk

Customer service
Free trial

Enterprise-grade customer service suite with AI agents, copilot and omnichannel ticketing.

£15 per agent/month3.1(102)

Zowie

Customer service

AI agent platform for ecommerce customer service across chat, email and social.

See pricing

Compare at a glance

ToolStarting priceFree planRatingIntegrationsUK / GDPR notes
Akeneo$45,000/year––Shopify, Adobe Commerce / MagentoISO 27001:2022 certified; SOC 2 Type I attested.
AlgoliaFree planYes2.6(7)–Hosting locations in US, UK and EU; SOC 2 and ISO 27001:2022; GDPR.
AttentiveSee pricing–4.2(132)––
Bloomreach$60K+/yearNo–ShopifyStates GDPR compliance support.
Botika$55/monthNo3.4(23)Shopify–
Brightpearl by SageSee pricing–4.5(257)Shopify, BigCommerce, Amazon, eBay–
Canva (Magic Studio)Free planYes4.0(7,875)–ISO 27001 and SOC 2 Type II.
ChatGPT BusinessSee pricing–1.6(3,844)––
Claude (Team)$20 per seat/month, billed annually–2.1(19)––
CompeteraSee pricing–––ISO 27001:2022; regional data residency.
Daasity$1,499/monthNo4.6(52)Shopify, Amazon–
Dash SocialSee pricing–––ISO 27001; GDPR-ready capabilities.
DataWeaveSee pricing––––
Describely$0.75 per productNo–Shopify, WooCommerce, Amazon, Wix–
DigitalGeniusSee pricing–––Trust centre lists GDPR and EU AI Act.
DotdigitalSee pricing–4.7(791)Shopify, BigCommerce, Adobe Commerce / MagentoLondon-headquartered; ISO 27001; GDPR data processing agreements; EU data region (Azure North/West Europe), SMS data includes UK South.
Dynamic YieldSee pricing––––
eDesk$39/monthNo4.4(38)Shopify, Amazon, eBay–
Feefo£149/month + VATNo1.3(945)––
Freshdesk (Freddy AI)$19 per agent/month––––
Fyxer AI$37 per person/monthNo4.0(745)–Security page published.
GammaUS$9 per seat/monthYes1.6(125)–Trust centre published.
Gemini for Google Workspace$7 per user/monthNo––Publishes a Workspace security and compliance centre.
GladlySee pricing–4.7(29)–SOC 2 Type II, PCI DSS, GDPR and CCPA (customer data security page).
GMDH StreamlineSee pricing––Shopify–
Gorgias$40/monthNo4.0(994)ShopifySOC 2 Type II certified (security page).
Granola$14 per user/monthYes––Security page published; users can opt out of model training.
Hootsuite (OwlyWriter AI)$99/monthNo1.3(556)–ISO 27001:2022, SOC 2 Type II; GDPR.
Hypotenuse AISee pricing––AmazonSOC 2 Type II; states customer data is not used to train AI models.
Intelligence NodeSee pricing–––ISO 27001:2022.
Intercom (Fin AI Agent)$0.99 per Fin resolutionNo3.0(31)ShopifySOC 2 Type II and ISO 27001; data hosting in US, EU or AU regions; states GDPR compliance.
Inventory Planner by SageSee pricing–4.5(345)Shopify, WooCommerce, Amazon–
Jasper$59/monthNo3.3(4,138)––
KlaviyoFree planYes4.4(4,306)Shopify, WooCommerce, BigCommerce, Adobe Commerce / MagentoSOC 2; states GDPR compliance and EU + US data residency options.
KlevuSee pricing–4.9(13)–DPA covers EU GDPR and UK GDPR; hosting providers hold SOC 2 or ISO 27001.
KustomerSee pricing–4.5(30)TikTok ShopPricing page lists SOC 2, ISO 27001, ISO 27701, ISO/IEC 42001 and GDPR.
LinnworksSee pricing–4.2(687)Amazon, eBay, TikTok Shop–
Microsoft 365 Copilot£13.80 per user/monthNo–––
NetstockSee pricing––––
NostoSee pricing–4.7(61)Shopify, BigCommerce, Adobe Commerce / Magento, Salesforce Commerce CloudReferences EU GDPR.
Notion AI$10 per seat/monthYes––Publishes Notion AI security practices; zero data retention with LLM providers on Enterprise.
Omnia RetailSee pricing––Amazon, eBayISO 27001:2022; AI inference for Omnia Agent via AWS Bedrock in EU regions only.
PacvueSee pricing––Amazon–
PeakSee pricing––––
Pencil$14/monthNo3.8(7)–SOC 2 Type II; states compliance across EU, US and APAC.
PerplexityUS$34 per seat/month–1.4(841)––
Photoroom$12.99/month–2.4(308)Shopify, AmazonSOC 2 Type 2; states GDPR compliance.
Price2SpySee pricing–4.6(22)––
PricefxSee pricing––––
PrisyncSee pricing–4.7(338)Shopify, Amazon, Adobe Commerce / Magento–
Profitero+See pricing––Amazon–
REVIEWS.ioA$29/monthNo3.7(1,165)––
SalsifySee pricing–––SOC 2 Type II; ISO 27001-based ISMS.
SmartlySee pricing–––ISO 27001 certified; GDPR and CCPA compliant.
StockTrimSee pricing––––
Trustpilot Business$99/month per domain–3.1(27)––
ViSenzeSee pricing––––
VizitSee pricing––––
Yotpo$89/month–4.7(5,838)ShopifyData hosted in AWS US (Virginia); SOC 2 Type II report available under NDA.
Zendesk£15 per agent/monthNo3.1(102)–ISO 27001:2022 and SOC 2 Type II; service data hosted primarily in AWS data centres (trust centre).
ZowieSee pricing–––Publishes a GDPR data processing agreement (DPA).

Prices are the lowest published paid or entry plan in the currency the vendor shows, usually excluding VAT, and change often. Ratings combine sources with 5+ reviews. Always confirm on the vendor's site.

Use cases for this job

Customer service

Give your CX team an AI copilot

Draft, summarise and translate replies inside the helpdesk so agents handle more tickets with better quality.

DTC · Retail
Product content & photography

Generate product page copy at scale

Write on-brand product descriptions, titles and meta data for hundreds of SKUs in hours, not weeks.

DTC · FMCG · Retail

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