Dotdigital
UK-headquartered customer engagement platform for email, SMS and loyalty with AI-powered segmentation and content.
Ratings
4.7/5
Combined from 791 reviews across 2 sources, weighted by review count.
| Source | Score | Reviews | Checked |
|---|---|---|---|
| Trustpilot | 4.7/5 | 770 | 20 Oct 2026 |
| Shopify App Store Dotdigital Marketing | 4.5/5 | 21 | 20 Oct 2026 |
Scores are copied from each public profile on the date shown. Sources with fewer than 5 reviews are listed but not combined. G2 blocks automated checks so is not included. Method
At a glance
- Brand types
- Retail, DTC
- Starting price
- See pricingPricing not published; contact sales
- Free plan
- Not stated
- Integrations
- Shopify, BigCommerce, Adobe Commerce / Magento
- UK / GDPR
- London-headquartered; ISO 27001; GDPR data processing agreements; EU data region (Azure North/West Europe), SMS data includes UK South.
- Website
- dotdigital.com
- Last checked
- 20 Oct 2026
Use cases
- Personalise email and SMS flows with AIUse predictive segments and AI-generated content to send each customer the right message at the right time.
Prompts that pair with Dotdigital
- Klaviyo flow brief (welcome series)Plan a welcome or post-purchase flow: timing, segments, content and tests.
Sources
Facts on this page come from these sources, checked 2026-10-20. A blank field means we could not verify it publicly. Spotted something out of date? Tell us.
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