eDesk

Free trial

Helpdesk built for multichannel sellers, pulling Amazon, eBay and webstore messages into one inbox with an AI agent.

Customer service4.4(38)$39/month

Visit eDesk Pricing page

How we make money

14-day free trialSource: edesk.com/pricing · checked 20 Oct 2026

Ratings

4.4/5

Combined from 38 reviews across 2 sources, weighted by review count.

Source	Score	Reviews	Checked
Trustpilot	2.6/5	6	20 Oct 2026
Shopify App Store eDesk ‑ AI, Helpdesk & Chat	4.7/5	32	20 Oct 2026

Scores are copied from each public profile on the date shown. Sources with fewer than 5 reviews are listed but not combined. G2 blocks automated checks so is not included. Method

At a glance

Job: Customer service
Brand types: Marketplace sellers, DTC, Retail
Starting price: $39/monthLowest plan as shown; AI Agent $0.99 per outcome
Free plan: No free plan
Integrations: Shopify, Amazon, eBay
Named consumer brands: Yvolution (source in list below)
Website: edesk.com
Last checked: 20 Oct 2026

Use cases

Answer Amazon, eBay and webstore messages in one placeBring marketplace buyer messages into one AI-assisted inbox and hit marketplace response-time targets.

Prompts that pair with eDesk

Customer service macros for the top ticket typesWrite a set of on-brand, policy-accurate reply templates for WISMO, returns, damages and more.

Sources

Facts on this page come from these sources, checked 2026-10-20. A blank field means we could not verify it publicly. Spotted something out of date? Tell us.