ChatGPT Business

OpenAI's assistant for writing, analysis and research; Business plans add shared workspaces, admin controls and no training on your data by default.

Team productivity1.6(3,844)See pricing

Visit ChatGPT Business Pricing page

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Ratings

1.6/5

Combined from 3,844 reviews across 1 source, weighted by review count.

Source	Score	Reviews	Checked
Trustpilot	1.6/5	3,844	20 Oct 2026

Scores are copied from each public profile on the date shown. Sources with fewer than 5 reviews are listed but not combined. G2 blocks automated checks so is not included. Method

At a glance

Job: Team productivity
Brand types: DTC, FMCG / CPG, Retail, Marketplace sellers
Starting price: See pricingFree plan; Go $8/month and Plus $20/month for individuals; Business priced per user (see pricing page)
Free plan: Not stated
Website: chatgpt.com/business
Last checked: 20 Oct 2026

Use cases

Generate product page copy at scaleWrite on-brand product descriptions, titles and meta data for hundreds of SKUs in hours, not weeks.
Plan trade promotions and the promo calendarBuild a retailer promo calendar with AI support, then evaluate each event properly afterwards.
Optimise Amazon listings with AIResearch keywords and rewrite titles, bullets and backend terms to rank and convert on Amazon.
Mine reviews for product and marketing insightUse AI to turn thousands of reviews into themes for product, CX and creative teams.
Prepare a retail buyer pitchBuild a data-backed range review or listing pitch for a UK grocer or retailer in hours.
Research markets and competitors fasterUse AI research tools with citations to brief yourself on a category or competitor.

Prompts that pair with ChatGPT Business

Competitor price and promo scanA structured price and promotion check across competitors and retailers, with sources.
12-month promo calendar for UK retailDraft a promo and campaign calendar around UK retail moments, retailer cycles and your launches.
Retail buyer pitch (range review)Structure a category-led pitch for a UK grocery or retail buyer and prepare for their objections.
Meeting notes to actions and follow-upTurn a transcript or rough notes into decisions, owners, dates and a follow-up email.
Amazon listing rewriteRewrite an Amazon UK listing to include high-intent keywords within Amazon's style rules.
Competitor teardownA structured teardown of a competitor's proposition, pricing, channels and messaging.
Trade promotion post-mortemEvaluate whether a retailer promotion made money and what to change next time.
Weekly trading report commentaryTurn a weekly sales export into a short commentary for the leadership team.
AI usage policy for a brand teamA practical one-page AI policy covering data, approved tools and checks, written for UK GDPR.
Supplier negotiation emailDraft a firm but friendly email to negotiate price, MOQ or lead time with a supplier.
Customer personas from reviews and surveysBuild evidence-based personas from your own customer data, not stereotypes.
Product launch plan (DTC and retail)A week-by-week launch plan across DTC, retail and marketplaces.
AI tool vendor evaluation scorecardCompare AI vendors on fit, cost, data protection and proof before you buy.

Sources

Facts on this page come from these sources, checked 2026-10-20. A blank field means we could not verify it publicly. Spotted something out of date? Tell us.